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Legal

Privacy policy

This policy describes how XoneX Feedback (“we”, “us”) handles information when you use our marketing site and product.

Last updated: July 12, 2026

Information we collect

  • Account details you provide when signing up (name, email, workspace information)
  • Guest feedback submitted through QR forms (ratings, comments, and optional contact fields your workspace enables)
  • Usage and device data needed to operate, secure, and improve the service

How we use information

  • To provide and improve the Feedback product
  • To support workspaces, billing, and customer communication
  • To protect against abuse and keep systems reliable

Sharing

We do not sell personal information. We may use trusted processors (for example hosting, email, or analytics) under agreements that limit how they use data on our behalf. Workspace admins control how guest feedback is reviewed inside their organization.

Data retention

We retain account and feedback data for as long as needed to provide the service and meet legal obligations. Workspaces can request deletion of account data by contacting us.

Contact

Privacy questions: [email protected]

This page is a practical summary for product launch. Formal legal review may refine these terms over time.